Privacy Policy
Privacy Policy
At Snowshine Expeditions, we value your privacy and are committed to protecting your personal information. By booking a trip or using our services, you agree to the collection and use of your information as outlined below.
01. Information We Collect
We may collect personal information such as your name, phone number, email address, government-issued ID, emergency contact details, age and medical information (where necessary) to facilitate your trip safely.
02. Purpose of Collection
Your information is collected solely for booking confirmation, trip management, safety, legal compliance, communication and customer support.
03. Data Security
We take reasonable measures to safeguard your personal information against unauthorized access, misuse, disclosure or loss.
04. Information Sharing
We do not sell or rent your personal information. Your data may only be shared with trusted service providers, local authorities or emergency services when required for operational, legal or safety purposes.
05. Payment Information
Online payments are processed through secure third-party payment gateways. Snowshine Expeditions does not store your complete payment card details.
06. Photography & Media
Photographs and videos captured during trips may be used on our website or social media for promotional purposes. If you do not wish to appear in such content, please inform us before the trip begins.
07. Cookies & Website Analytics
Our website may use cookies and analytics tools to improve user experience, monitor website performance and enhance our services.
08. Data Retention
We retain personal information only for as long as necessary to fulfil booking requirements, comply with legal obligations and resolve disputes.
09. Your Rights
You may request to access, correct or delete your personal information, subject to applicable legal and operational requirements.
10. Policy Updates
Snowshine Expeditions reserves the right to update this Privacy Policy at any time. The latest version will always be available on our official website.
Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us.